Intepro America, LP and its subsidiaries (also referred to as “Intepro Systems” and “Intepro”) are committed to protecting and maintaining your privacy. We provide this privacy statement (“Privacy Statement”) to make you aware of our practices and the choices you can select on how your personal information is collected and used, both online and offline. We provide a link to it on the bottom of every InteproATE.com web page for your easy access.
We’ve structured our website so that you can generally visit us without identifying yourself or revealing any personal information. However, for Intepro’s site protection, we will track the IP address you are browsing from and may restrict some access to various pages until you register on the site. Throughout this Privacy Statement, “personal information” refers to any information that you provide that identifies you (either alone or together with other information), such as your name, address, e-mail address, phone number, etc. If you do share your personal information with us, you can be assured that it will only be used to support your relationship with Intepro Systems or as otherwise set out in this Privacy Statement.
This Privacy Statement covers 7 main areas:
- Onward Transfer
- Access & Accuracy
- Additional Information
These areas are described in detail below. Please keep in mind that our privacy practices may vary as required by local laws.
Comments or questions about our privacy practices can be sent to the contact person at the end of this notice.
Scope of Privacy Statement
Intepro recognizes that building a long-term business relationship with you depends on respecting and protecting your privacy. Our Privacy Statement covers the collection, treatment and use of any personal information gathered by Intepro Systems from customers, suppliers, vendors and other business partners.
This Privacy Statement does not apply to the practices of third parties that we do not own or control, including but not limited to any third party websites, services and applications that you elect to access through our websites.
Information We Collect
Customers and Vendors
During the course of your relationship with us, we collect personal information to enable you to order or sell products or services, download software updates, make requests, register for customized communications programs and enhance your experience on our website.
We may collect such personal information as your name, postal address, telephone number, fax number, e-mail address, contact and billing information and transaction history (including order, lead, demo and service/ repair history). At this time, no credit card or other financial information is kept on the website, however, this data will be kept on Intepro’s internal servers with no access from the website.
Through your in-person communications and/or online interactions with Intepro Systems, we may ask you to provide information regarding your personal or professional interests, demographics, experience with our products and contact preferences. In order to best serve you, we may combine the information you provide to us through different communications and contact channels, such as combining data collected online with information provided offline.
In addition, personal information will be required to determine access eligibility for certain restricted parts of our website.
All Visitors to Intepro Systems Websites
While you are visiting our website, we may collect some technical data related to your browsing session such as IP address, browser type and language, number of visits to our website and the hyperlinks you visited.
In most cases, we use such technical data in aggregate form without identifying you personally for Intepro Systems’ own reporting, statistics and website enhancements, as well as for information security purposes.
Login or other tracking information that may identify you through website navigation will be stored for short time periods for technical security, website improvements, customer relationship purposes and so far as you continue interacting with Intepro.
How We Use the Information
Intepro Systems uses your personal information to better understand your needs and provide you with better service. Specifically, we use your personal information to respond to your correspondence, help you complete a transaction, provide updates on service and benefits, and personalize our websites and communications (including marketing communications) with you.
We will not ask you for credit card numbers or other financial data
From time to time in accordance with applicable law, we may also use your information to contact you for market research or to provide you with marketing information we think would be of particular interest. All these communications will have an “unsubscribe” link or you may respond to the e-mail promotion to unsubscribe or in Section 2 below (“Choice”).
For more information about how you can express your choice regarding the use of your personal information, please read Section 2 below (“Opting In or Out”).
2. Opting In or Out
Intepro Systems will not use or share your personal information in ways unrelated to the ones described in this Privacy Statement above without first notifying you and offering a choice, or if required by applicable law, seeking your consent.
To the extent permitted by applicable laws, we may send you periodic messages from Intepro Systems, including newsletters, promotions and special offers. We will use your name and email address to send them to you. You may choose to opt out of receiving these messages without any negative effect to your relationship with Intepro Systems by following the unsubscribe instructions included in each marketing email. However, please note that opting out may prevent you from receiving email messages regarding updates, improvements, or special offers.
If you opt out we may continue to send you non-marketing emails, e.g. emails about our specific business dealings with you. We also reserve the right to contact you when we believe it necessary, including where required by law.
We will also provide you the opportunity to let us know if you wish to opt out at any time of other contacts from Intepro Systems and without any negative effect to your relationship with Intepro Systems, and we will do everything we can to honor such requests. This choice may be offered at the bottom of our online or offline communications to you as well as on our web registration pages.
If you have any difficulty exercising your choices or feel that choices you made on particular websites have not been taken into account, please use the inquiry form to unsubscribe.
Except as provided in Section 3, “Onward Transfer”, your permission will always be secured first before we share your personal information with third parties that are not acting on our behalf and governed by our Privacy Statement.
3. Sharing of Data
Whom We Share the Information
Intepro America, LP does not sell, rent, or lease your personal information to others except as described in this Privacy Statement.
We only share your personal information among Intepro America, LP and its subsidiaries and with our authorized sales representatives and distributors. We may also share your information to service providers (e.g., a shipper, credit card processor, market research company, etc.) who are acting on our behalf for the purposes of fulfilling your order or responding to your inquiry. Such entities and business partners are required to keep this data confidential and may not use it for any purpose other than to carry out the services they are performing for Intepro Systems.
Intepro America, LP’s global organizational structure may require the global transfer of personal data within the Intepro Systems group of companies. As a consequence and as permitted by applicable law, the personal information that you provide to us may be transferred across state or country borders, including to countries outside the country in which you reside (including to countries outside of the European Economic Area (“EEA”)), to consolidate data storage, simplify information management or synchronize customer relationship activities globally. It may also be processed by staff operating outside the country in which you reside (including countries outside of the EEA) who work for us or one of our resellers, distributors, service providers or suppliers. Such staff may be engaged in, among other things, the fulfillment of your order or support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Statement.
4. Updates to Information and Data Retention
Intepro America, LP strives to keep your personal information accurate as possible. At any time you may request access to your personal information you provide to Intepro Systems and have the ability to review and correct it or ask for it to be deleted, as applicable. To protect your privacy and security, we will also take reasonable steps to verify your identity before providing you access or enabling you to make corrections.
To access your personal information, please contact the person at the bottom of this page.
If you cannot or do not want to access your information from the above, please telephone the nearest Intepro Systems office for assistance. We will respond to your request for access as soon as is reasonably practicable and in any event within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Intepro America, LP is committed to ensuring the security of your personal information. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of personal information, we have put in place appropriate physical, electronic and organizational measures to safeguard and secure it. We may store personal information in locations outside our direct control (e.g. on servers or databases co-located with hosting providers).
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share this password with anyone.
Unfortunately, the transmission of information over the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk.
If you have any questions about security on our websites, you can contact the person below.
Purpose of Cookies and Types of Data Collected
Intepro America, LP uses technologies, such as web-tracking tools designed for website session analysis and profiling of the users of our website. Such technologies enable us to optimize our website content and tailor it and other communications to you.
A cookie is text file containing small amounts of information stored on your computer’s hard drive when you visit a webpage. You can find more information about cookies and how to manage them at http://www.allaboutcookies.org/ .
The main purpose of a cookie is to allow a web server to identify a user and serve up customized web pages and/or login information to the use’s web browser when revisiting a web page. These cookies help you avoid entering identification details each time you visit our website or repeatedly type the same information you are looking for on our website (search terms, key words, names of products, etc.).
Cookies also help us promptly display the information you need and other information which we consider may be of interest to you.
Intepro may use session cookies (which are deleted after each session) and stored cookies (which remain on your hardware after your session has ended). Cookies may be set by a third party operating on our behalf (e.g., to help us analyze web traffic or to improve your web navigation experience).
Intepro America, LP uses the following types of cookies on our websites to help us analyze web traffic, to improve your web experience and to better target our marketing of products and services:
- Strictly necessary cookies, which are essential in order to enable you to move around the website and use its features.
- Performance cookies, which collect information about how you use the website, for instance which pages you visit most often.
- Functionality cookies, which allow the website to remember choices you make (e.g. remembering your user name, language or the region you are in) and provide enhanced, more personal features.
- Advertising cookies, which are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign
By gathering and remembering information about your website preferences through cookies we can provide a better web and marketing experience. Specifically, cookies enable us to:
- Tailor our website’s operation to your needs, likes and dislikes.
- Provide an automated log-in process as a convenience for previously registered customers, ensuring that you will be identified accurately and linked with your registration data.
- Ensure you are not surveyed multiple times during your visit(s) to a Intepro Systems website.
- Provide a better web experience by letting us monitor what is working and what is not.
Microsoft Internet Explorer: http://www.microsoft.com/info/cookies.htm
If you choose to decline cookies, some of our website and other websites may not be available to you.
Web Beacons/Web Bugs and “Clear Gifs”
We may also employ Clear Gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our website by informing us what content is effective. Clear Gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies that get stored on your computer, Clear Gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We also may use Clear Gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. For this reason, Clear Gifs may be tied to personally identifiable information.
7. Other Information
Links to Third-Party Websites
Links to third-party websites are provided solely as a convenience to you. If you use these links, you will leave the Intepro Systems website. Intepro America, LP has not reviewed, does not control and is not responsible for these websites, their content or their Privacy Statement. Thus, we do not endorse or make any representations about them, any information, software or other products or materials found there, or any results of using them. If you decide to access any of the third-party sites linked to the InteproATE.com website, you do so entirely at your own risk.
If you choose to use our Contact Page to E-mail Intepro, your name, comments and the email addresses you provide will not be used for any other purpose other than outlined in this Privacy Statement.
This website may contain areas where users can transmit or post communications, for example on blogs, chat rooms, bulletin boards or user forums. You should be aware that any personally identifiable information you submit there can be read, collected, or used by other users, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in such public areas.
Effected Date and Changes to the Privacy Statement
This Intepro America, LP Privacy Statement is effective as of the date stated at the start of this Privacy Statement. We reserve the right to modify this Privacy Statement at any time by posting the revised policy on our websites and updating the date the statement was last revised at the bottom of this Privacy Statement. If we make any material changes to this Privacy Statement, we will notify you by email (as required in the Privacy Statement) or by means of a prominent notice on our home page. Unless we ask for your explicit agreement to certain terms of our policy, we consider that your continuous use of our website means that you accept the terms of this Privacy Statement.
Please contact us with questions or comments about your privacy to:
or by mail to:
Intepro America, LP.
14712-A Franklin Ave
Tustin CA 92780
Phone: (714) 953-2686
This statement was last revised on January 31, 2016